Claims Software

The Heart of Claims Operations

Modernize Your Claims Management with ECHO, Our In-House Claims Handling Platform

Is Your Technology Holding You Back?

Are outdated systems preventing you from enhancing customer experiences, managing international claims efficiently, or integrating new technologies seamlessly into your claims process? Whether you need a quick start with a ready-to-use platform or aim to overhaul your entire system, ECHO is your solution for a future-proof claims process.

State-of-the-Art Artificial Intelligence (AI)

The human touch is truly fundamental throughout a high-stress claims process. With the help of incredibly well-trained AI-powered automation, we speed up and make your processes extremely efficient, whilst keeping empathy and the personal touch front and center. (Y)our claims handlers’ interactions with your clients will be incredibly human and brought to a conclusion faster than they would have been without the help of AI/automation.
Our integrated AI allows the focus to be transferred to higher-level thought processes during claims intake and handling. Claims handlers no longer have to manage mindless tasks like requesting more information or ensuring the data is correct. We will take care of it for you.

Why Choose ECHO?

No-Code Setup

Tailor the claims process to your exact needs with easy adjustments.
Set and share the expected service levels with your customers and brokers or agree on them with your suppliers-these are all integrated into the process, ensuring tasks are carried out in order of importance. Plus, adjusting the claims process for high-priority situations like natural disasters is straightforward, just by updating a few settings.

Multi-Everything

Supporting your international European ambition not only by being multilingual and multi-currency, but also complying with European and local legislation and claims handling conventions offering you a single instance solution and claims process for all your P&C claims throughout Europe.

Plug and Play

ECHO is built with a clear focus: to provide you with the best claims-handling features while eliminating the usual long and complicated setup processes.
The integration layer that surrounds the core platform allows you to connect easily with any policy management system you’re using, no technical setup required. The rich set of available API’s allows you to integrate ECHO into your own frontends, plus, you get instant access to the latest AI/ML technologies and other advanced services that are already part of the system.

Self-Servicing

Give your customers and brokers the tools to take an active role in the claims process. Our platform enables them to report claims easily using a mobile app, chat directly with claims handlers, and share documents effortlessly.
Our ready-to-use communication channels for both policy holders and business partners can be branded as your own, enhancing your market offerings. Find out how to add this to your services in our Self-Service product sheet.

We cover every step of the claims process. Where will we step in for you?

Download our ECHO brochure now!

Contact us

Get in touch with our sales team or simply use our office locator for the contact details of your local Van Ameyde office.

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