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Claims Management Services

We manage your entire claims process seamlessly.

Your Claims. Our Expert Handlers.

Van Ameyde offers comprehensive claims management services through experienced teams of claims handlers, across more than 30 countries and over 100 offices worldwide. We specialize in handling a wide range of claims, including property, liability, marine, motor, and more. Our services cater to diverse industries such as insurance, automotive, marine, transportation, logistics, and risk management. From the first notice of loss to the resolution of each claim, we are ready to manage your claims effectively, to ensure your peace of mind throughout the process. We take full responsibility for your entire claims dossier, handling it in a manner that aligns with your core values. Our flexible approach allows us to adapt to your preferred way of working, whether you want us to use your claims handling platform or our proprietary systems.

Van Ameyde Claims Services

ECHO Claims Platform

ECHO is our innovative, plug-and-play, in-house claims handling platform. We utilize cutting-edge AI technology to automate simple, repetitive tasks, freeing up valuable time for our claims handlers. This symbiosis of humans and technology enhances efficiency while maintaining a personal touch. ECHO’s user-friendly interface and seamless integration with existing systems support claims handlers by providing real-time insights and reducing administrative burdens. This allows our claims handlers to focus on more complex tasks that require human intelligence and empathy, ensuring a superior customer experience. Enable your claims handlers to simplify claims processing with ECHO, or let us manage your processes for you.

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Couleur Locale

Managing claims across multiple regions can present significant challenges, particularly when dealing with diverse regulations, cultural nuances, and varying local practices. At Van Ameyde, we understand these complexities and offer a “glocal” approach, meaning we combine global expertise with local knowledge. Our teams speak your language and are fully equipped to manage claims efficiently across different regions, ensuring a seamless process regardless of location. Discover how we navigate these challenges by reading our latest article [here]. To explore our locations and learn more about our regional services, visit our Locations page.

Explore Our Locations

Ensuring Compliance and Safety for Your Customers

Safety and compliance are paramount at Van Ameyde. We uphold your standards and ensure your compliance needs are met. Our technology-driven processes leverage robotics and intelligent automation to enhance accuracy and efficiency. Additionally, Van Ameyde sets the industry benchmark for GDPR compliance and Information Security Management, demonstrated by our ISO 27001:2013 certification.

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Read our latest news!

Complex Winter Sports Claims: Choose the Right Partner

Claims Management Claims Processes

Winter sports are more popular than ever, but with the increasing number of skiers and snowboarders on the slopes, the number of accidents is also on the rise. This increase is making the handling of winter sports claims more complex, especially in cases involving cross-border incidents. For insurers, it is essential to work with a reliable and experienced partner who can support efficient and professional claims handling.

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Read more about Complex Winter Sports Claims: Choose the Right Partner

Managing Claims Across Multiple Regions: The Biggest Challenges

Claims Management

Two weeks ago, we asked our LinkedIn community a key question: What is the biggest challenge when managing claims across multiple regions? The responses were varied, with no clear consensus on which issue takes the top spot. While the answers were mixed, they highlighted common struggles that companies face when managing claims on a global scale.

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Read more about Managing Claims Across Multiple Regions: The Biggest Challenges

Van Ameyde: Core Values in Action

Claims Management

At Van Ameyde, our core values - human, innovative, and results-driven - are the backbone of our company culture. These values guide how we interact within our teams and shape the way we deliver exceptional service to our clients.

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Read more about Van Ameyde: Core Values in Action
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